Oshawa City Workforce Information Integration Case Study

This case study outlines the integration of Nakisa with PeopleSoft for the City of Oshawa, aimed at improving workforce information management. The document details key challenges faced by the city, including the manual creation of organization charts and directories, which led to inefficiencies and data inaccuracies. The project objectives included automating manual processes, implementing a centralized source of workforce information, and providing visibility of structural information across the city. The results of the integration demonstrated significant improvements, such as the automation of processes, enhanced employee understanding of city structure through a centralized source, and the ability to conduct complex organizational searches. The solution utilized Nakisa org charting software integrated with the PeopleSoft module, chosen for its dynamic capabilities and flexibility to adapt to the city's business processes. This integration allows employees to efficiently access organizational resources and visualize structural hierarchies.