Business Continuity Management Framework for NPCI

This document is a technical report outlining the Business Continuity Management System (BCMS) framework implemented by the National Payments Corporation of India (NPCI). The report details the purpose and scope of the BCMS, which is applicable to all business processes within NPCI, ensuring resilience against various threats and disasters. It describes the policy statement that emphasizes NPCI's commitment to maintaining operational continuity during crises. The framework includes identifying business processes, conducting risk assessments, and establishing recovery strategies. It also highlights the governance structure for BCM, which consists of multiple layers including a Business Continuity Steering Committee and a Crisis Management Team. The report further explains the development of a Crisis Management Plan to facilitate effective communication during disasters and outlines the testing and assessment procedures to ensure compliance with BCM requirements. The overall objective is to safeguard personnel and ensure the availability of critical services during unforeseen events.