Homeowners Survey Insights Report 2024

This document is an insights report based on a survey conducted in August 2024, focusing on U.S. homeowners and their home maintenance habits. The survey methodology included a 15-minute online survey with a sample size of 1,000 U.S. homeowners aged 18 and older, and 400 independent insurance agents. The report details the types of home maintenance tasks that homeowners have delayed, with significant findings indicating that 1 in 5 homeowners have postponed necessary renovations or repairs over the past year. The report also highlights the reasons for these delays, such as cost concerns and lack of time. Additionally, it presents data on completed home renovation projects within the past two years, revealing that over half of homeowners have undertaken major renovations, particularly in bathrooms and kitchens. The report further compares the motivations and experiences of 'Protectors'—homeowners with higher income and insurance coverage—against the general homeowner population, indicating differing trends in renovation and maintenance behaviors.