Community Development Program Management Solution

This document is a case study detailing the implementation of Neighborly Software by the City of Columbia's Community Development Department. The primary objective of this initiative was to enhance compliance and transparency while managing an expanding loan portfolio. The case study outlines various challenges faced by the department, including the need to eliminate multiple spreadsheets and legacy databases used for program administration. It describes how Neighborly Software provides a comprehensive solution for managing intake, compliance, reporting, funding, and loan management activities. Key results include a 20% reduction in staff time required for audit preparations, improved tracking and reporting of program accomplishments, and increased transparency in funding decisions. The document emphasizes the importance of efficient program management for the allocation of approximately $1.4 million in federal funds aimed at supporting low to moderate income households and neighborhoods in Columbia, MO.