Knowledge Graphs and Their Role in GenAI Transformation

This document is a technical report that discusses the integration of knowledge graphs with Generative AI (GenAI) to enhance business outcomes. It outlines the significance of knowledge graphs in centralizing and making sense of vast amounts of structured and unstructured data within organizations. The report highlights a Deloitte survey indicating that a majority of business leaders anticipate GenAI will transform their operations in the coming years. It explains how knowledge graphs facilitate enterprise search and improve data accessibility, allowing organizations to ask complex questions and receive accurate, explainable insights. Additionally, the report details the symbiotic relationship between GenAI and knowledge graphs, emphasizing their combined ability to reduce inaccuracies and improve decision-making. It also addresses the challenges organizations face in adopting GenAI, including governance and risk issues, and suggests that knowledge graphs can mitigate these risks. The document concludes with a four-step approach for successful GenAI implementation, emphasizing the importance of collaboration among technology providers.