Employee Request Management Transformation at Axa Partners

This document is a case study detailing the transformation of employee request management at Axa Partners through the implementation of the Neocase HR solution. The objectives of the transformation included ensuring regulatory compliance globally, enhancing the employee experience, strategically planning HR headcount, and automating recurring requests to improve efficiency. It outlines the benefits gained such as enhanced compliance, improved employee experience through reduced response times, and better visibility for strategic HR planning. The document also discusses the customization of onboarding processes using a no-code tool, which was tailored to local needs and legislation. Axa Partners plans to extend Neocase's capabilities to the offboarding process by automating exit interviews and generating employment contracts. The case study is supported by key figures illustrating the scale of Axa Partners' operations across various countries and legal entities.