State of AI in Energy and Utilities Report

This report presents an analysis of the impact of artificial intelligence (AI) on the energy and utilities sector, based on a comprehensive survey conducted in the summer of 2024 by Neudesic and Databricks in collaboration with Hanover Research. The survey included 250 qualified respondents involved in AI implementation within utilities organizations serving over one million customer meters. The findings indicate that AI is increasingly recognized as a crucial technology for addressing challenges such as transitioning to renewable energy and managing aging infrastructure. Key themes from the study highlight that AI adoption is on the rise, with expectations for increased investments over the next year. The report outlines that AI is expected to enhance operational efficiency, safety, and cybersecurity while also optimizing resource allocation. The study aims to assist utilities in navigating the AI landscape and leveraging its potential to meet the evolving demands of the sector.