Worldwide AIOps 2026 Vendor Assessment

This document is an IDC MarketScape vendor assessment focused on AIOps for the year 2026. It features New Relic as a leader in the AIOps space. The assessment outlines the challenges faced by IT operations, particularly the increasing complexity of digital environments that necessitates innovative solutions. AIOps software is described as a means for IT groups to transition from reactive to proactive management of their digital estates. The document emphasizes the importance of understanding operational needs and the necessity for tools that can manage complexity effectively. It also includes vendor inclusion criteria based on geographic market presence, revenue, and operational capabilities. Additionally, the document provides advice for technology buyers on how to approach their AIOps strategies, emphasizing the need for clarity in operational expectations and the importance of aligning tools with business objectives. The assessment concludes with a summary of New Relic's strengths in delivering an intelligent observability platform that supports operational decision-making.