NextGen Ambient Assist Case Study in Clinical Care

This case study details the implementation and impact of NextGen Ambient Assist at Collom & Carney Clinic Association, focusing on the experiences of Dr. D’Andra D. Bingham, an obstetrician and gynecologist. The document outlines the challenges faced by Dr. Bingham due to tedious documentation processes associated with traditional Electronic Health Records (EHR). It explains how Ambient Assist, which utilizes ambient listening technology, streamlines the documentation process by generating structured SOAP notes from patient-provider conversations. The case study highlights significant improvements in workflow efficiency, including a reduction in weekend charting time from ten hours to one hour and the ability to add new patient slots daily. Dr. Bingham notes that the tool has minimized the need for two nurses to one, ultimately saving costs and enhancing patient care. The study emphasizes the convenience of the NextGen Mobile app, which allows for quick access to patient information and scheduling, significantly transforming Dr. Bingham's professional and personal life.