Summary
This document is a benchmarking study focusing on Digital Employee Experience (DEX) metrics. It provides a series of inquiries related to organizational technology usage and employee experiences. The study covers various aspects, including device performance, user compliance, application crashes, and issues affecting virtual desktop infrastructure (VDI). Specific questions explore the number of monitors per device, boot times, application crash rates, and the overall DEX scores within the organization. The document emphasizes understanding user sentiment towards IT interactions, identifying underused applications, and tracking hardware issues. Additionally, it seeks to assess compliance rates across devices and applications, as well as to identify patterns related to software installation and execution. The findings aim to provide insights that contribute to enhancing the digital experience for employees within the organization.
