Nlyte Software Implementation for Data Center Management

This case study details the implementation of Nlyte software by Sutter Health to enhance data center management and support a consolidation project. Initially, Sutter Health operated six data centers but aimed to streamline operations to two facilities. The Director of Enterprise Data Center, Brian Desberg, identified the need for a solution that could integrate with existing IT service management tools and improve asset tracking. Prior to Nlyte, the IT team relied on Excel and Access databases, which lacked integration and sophisticated reporting capabilities. The Nlyte solution provided seamless integration with BMC ITSM, enabling better visibility of assets and improved reporting. Key features included Connection Manager, Dashboard and Reporting, and Nlyte Audit, which significantly reduced the time for asset audits. The partnership with Nlyte and BMC facilitated effective installation and training, ensuring that Sutter Health could optimize its data center operations and enhance service delivery to its business users.