Digital Transformation Case Study of frischli Milchwerke

This case study details the digital transformation of frischli Milchwerke GmbH, a dairy company in Germany, as it transitioned from an IBM-based IT landscape to Microsoft 365. The document outlines the strategic migration aimed at creating a modern, integrated work environment for employees while retaining familiar structures. Key components of the transformation included the implementation of the novaCapta Content Hub, which facilitated essential applications such as contract management and correspondence archiving. The project also involved migrating email to Outlook and establishing a management handbook with novaGuide. The case study emphasizes the importance of guiding employees through the change process, highlighting training initiatives and project communications that contributed to high user acceptance. The outcome is a unified digital workplace that connects Microsoft 365 tools and establishes governance structures, positioning frischli for future scalability and enhanced operational efficiency.