NTT Data Group
AI-Enhanced Customer and Employee Experience in Retail
Pages
16
Time to read
20 mins
Publication
Language
English
Summary
Discover how AI-enhanced customer experience (CX) and employee experience (EX) are transforming the retail industry. This case study explores six use cases showcasing the benefits of integrating Microsoft 365 Copilot and NTT DATA's solutions to boost productivity, collaboration, and customer satisfaction in retail operations.
