Intelligent Workplace Transformation at NTT Singapore

This case study details the transformation of NTT's office environment in Singapore to support modern work practices. Prior to the pandemic, traditional workspaces were prevalent, but the shift to remote work necessitated a redesign of the office to foster innovation and collaboration. NTT consolidated multiple offices into three locations, implementing a cloud-first strategy with Microsoft Azure and utilizing Cisco technologies to enhance workplace functionality. The new design includes increased meeting spaces, collaborative areas, and features to monitor health metrics, contributing to a positive employee experience. Employee satisfaction scores reached 76% regarding the new physical environment and technology. The transition also resulted in significant cost savings, including a 30% reduction in operational expenses and a commitment to sustainability through reduced utility consumption and a move towards a paperless office. Overall, the case study illustrates how NTT's intelligent workplace initiative aims to create a vibrant and inclusive environment for employees.