Advancing Health Equity in Government Programs

This case study details the partnership between Sentara Health Plans and Omada Health aimed at promoting health equity among Medicaid and Medicare populations. It outlines the challenges faced by historically underserved groups, including barriers to healthcare access and disparities in health outcomes. The collaboration, which began in 2018, has led to significant improvements in member engagement and health outcomes. Notably, Medicaid members have shown remarkable interaction rates with the program, averaging 22 times per week, while Medicare members engage even more frequently, averaging 32.4 times per week. The study emphasizes the importance of tailored virtual care solutions that address the unique needs of these populations. It also highlights the innovative approaches taken by Omada to enhance program offerings and the commitment of Sentara Health Plans to inclusivity and transparency in its operations. Overall, the partnership is presented as a successful model for addressing health disparities and improving clinical outcomes for marginalized communities.