Summary
This case study documents Garanti BBVA's migration from its legacy virtual desktop vendor to Omnissa Horizon to enhance remote work capabilities and modernize its digital infrastructure. The deployment aimed to improve visibility, control, and operational efficiency across thousands of virtual desktops. The transition, completed in under two months without new hardware, supported employee productivity and customer satisfaction. The study outlines how Garanti BBVA utilized Omnissa Horizon in conjunction with App Volumes and Dynamic Environment Manager to create a comprehensive virtual workspace solution. It details the benefits of centralized management of user devices, enabling quick restoration of work environments and proactive monitoring of systems. The case study also highlights the efficiency gains in call centers through Instant Clone technology, which facilitated rapid system updates and enhanced security. Overall, the implementation of Horizon has contributed significantly to Garanti BBVA's operational agility and business continuity framework.
