Summary
This case study details the transformation of a leading healthcare system in the northeastern United States through the implementation of a Virtual Desktop Infrastructure (VDI) solution using Horizon Cloud on Google. The healthcare provider, which serves over 27,000 patients daily, faced challenges with its legacy desktop infrastructure that hindered clinician productivity and increased IT costs. By partnering with Omnissa, the organization adopted a phased approach to VDI deployment, focusing on user experience and minimizing disruptions. The initiative involved collaboration among technology leaders, clinical informatics professionals, and frontline healthcare workers to ensure alignment with existing workflows. The transition to virtual desktops has resulted in enhanced clinician experiences, improved productivity, and streamlined workflows. Additionally, the organization has achieved operational savings and strengthened security. Future plans include expanding cloud capabilities and integrating additional technologies to further enhance care delivery.
