Phoenix Software IT Solutions and Cyber Resilience

This case study outlines how Phoenix Software, an IT solutions and managed service provider, enhances its security and cyber resilience through partnerships with Quest and One Identity. The document details the company's rigorous vetting process for IT solutions, emphasizing the importance of testing products in-house before offering them to clients. It highlights the effectiveness of Quest's Active Directory security tools, including Change Auditor, GPOADmin, and Recovery Manager for Active Directory Disaster Recovery Edition, which have become integral to Phoenix's IT operations. The case study explains the benefits of these tools, such as improved threat detection, enhanced Group Policy governance, and significantly reduced disaster recovery times. It also discusses the value of using these solutions internally to build confidence in their capabilities and better support clients. The insights provided by Phoenix's infrastructure and security manager underscore the critical role these solutions play in maintaining robust security and operational efficiency.