Summary
This case study examines how BENlabs, a company in the entertainment industry, managed eDiscovery costs through the implementation of Onna's eDiscovery platform. General Counsel Pra Chandrasoma recognized that the company's rapid growth and extensive use of Slack created significant legal risks, particularly concerning discoverable communications. The study outlines the challenges faced by BENlabs, including the potential for seven-figure discovery costs and the limitations of traditional policies in managing employee behavior. The solution involved a proactive approach, using Onna as a strategic safeguard against future litigation costs. The results indicated a transformation in legal cost management, shifting from unpredictable expenses to a fixed subscription model, which provided cost stabilization and peace of mind. The investment in Onna has proven beneficial, allowing BENlabs to navigate legal challenges effectively while pursuing aggressive growth strategies. This case study serves as a framework for other companies facing similar legal and operational challenges.
