Accolade Healthcare Hiring Process Improvement Case Study

This case study details the hiring and recruitment challenges faced by Accolade Healthcare, which operates eight facilities in Central Illinois. The organization experienced unorganized hiring processes, leading to slow hiring times and increased employee turnover due to burnout. To address these issues, Accolade implemented OnShift's workforce management software, which streamlined recruitment and scheduling. Key results included a 40% reduction in time to hire, a 12% average decrease in employee turnover, and over $230,000 in annual savings on premium labor costs. The use of OnShift Employ allowed for better organization in the recruitment process, while OnShift Schedule provided flexibility for employees in managing their work hours. The case study emphasizes the importance of effective hiring strategies and employee engagement in reducing turnover and improving overall staff satisfaction, which is essential for delivering quality patient care.