Eagle Lake Village Case Study on Employee Scheduling

This case study details the implementation of OnShift Schedule at Eagle Lake Village, a senior living community in California. The document outlines the challenges faced by the community, including staffing difficulties, high overtime costs, and employee burnout due to inefficient scheduling processes. With the introduction of OnShift Schedule, employees gained access to a mobile app that allowed them to manage their schedules, request shifts, and communicate directly with the administrator. The results included a 33% reduction in overtime within five months, full staffing of open positions, and a 44% increase in resident occupancy. The administrator reported spending only 15 minutes per week on schedule management, significantly improving communication and engagement among staff. Overall, the case study presents how OnShift Schedule has enhanced employee satisfaction and retention, enabling Eagle Lake Village to better serve its senior residents.