St Andrew’s at Francis Place Case Study on Employee Engagement

This case study examines the strategies employed by St. Andrew’s at Francis Place to address hiring and retention challenges in a competitive labor market. Located in a small town in Missouri, the organization faces difficulties in attracting talent due to a limited candidate pool and budget constraints. The implementation of OnShift Engage and OnShift Schedule has streamlined administrative tasks related to employee feedback and performance tracking. The automated reward management system has led to significant improvements, including a 92% reduction in employee call-offs and a 38% increase in shift requests. Additionally, consistent communication and feedback mechanisms have resulted in an 8% increase in employee satisfaction. The case study highlights how these solutions have contributed to maintaining a nursing staff turnover rate that is 13% lower than the state average. Overall, the document outlines the effectiveness of technology in enhancing employee engagement and retention in the healthcare sector.