The Goodman Group Case Study on Recruitment Improvement

This case study outlines the challenges faced by The Goodman Group in recruitment and staffing, particularly during weekend and evening shifts, which resulted in increased labor costs and decreased employee satisfaction. The organization experienced delays in the hiring process due to disjointed systems for applications, background checks, and offer letters, leading to candidate abandonment. To address these issues, The Goodman Group implemented OnShift's workforce management software, which streamlined the application process and improved scheduling visibility. Key results included a 100% increase in applications per job opening and a 23% increase in shift pickup requests. Additionally, the use of automated job postings and integrated messaging systems contributed to improved employee engagement and satisfaction, with 91% of new hires expressing happiness with their decision to join the organization. The study highlights the effectiveness of leveraging technology to enhance recruitment and staffing processes.