Managed Extended Detection and Response Service Overview

This solution brief outlines the Ontinue ION managed extended detection and response (MXDR) service, designed specifically for businesses utilizing the Microsoft Security portfolio. It details how Ontinue ION differentiates itself from traditional managed detection and response (MDR) services by employing a proprietary customer data model that tailors security services to the unique environments of clients. The document explains the benefits of this approach, including faster incident resolution, higher quality responses, and reduced security total cost of ownership (TCO). It emphasizes the importance of real-time collaboration through Microsoft Teams and the integration of AI to enhance security operations. Additionally, the brief highlights the proactive nature of the service, which includes posture-hardening recommendations and aims to optimize security operations while minimizing the burden on client teams. The document also mentions Ontinue's recognition in the industry, including awards for innovation and social impact.