Ontinue ION Service Description Version 4.01

This document is a service description for the Ontinue ION service, detailing its components, technology requirements, service launch, and operations. It outlines the ION platform, which includes various interfaces and automation tools designed to enhance security operations. The document describes the ION Cyber Defense Center, which operates 24/7 and employs a global team of Cyber Defenders, Advanced Threat Operations, Data Science, and Automation Engineers to manage security incidents and threats. It also covers the ION Cyber Advisory team, which assists customers in improving their security posture. Furthermore, the document specifies the technology license and deployment requirements necessary for utilizing the ION service, including various Microsoft technologies. It emphasizes the importance of having the right licenses and the responsibilities of customers in deploying the required technologies to ensure effective service delivery.