Schwan Cosmetics Security Operations Center Implementation

This case study outlines the implementation of a Security Operations Center (SOC) at Schwan Cosmetics, a global leader in private-label decorative cosmetics manufacturing. The initiative, proposed by Robert Hans, Director of Security, aimed to enhance security incident management through a partnership with Ontinue, a Managed Extended Detection and Response (MXDR) provider. The collaboration began in October 2023, following an internal risk assessment that highlighted the potential damage of cyberattacks. The SOC provides 24/7 monitoring and has streamlined incident response processes, allowing the IT team to focus on strategic initiatives. The partnership has improved incident response times and reduced the workload on internal teams by filtering out irrelevant cases. Additionally, Ontinue's proactive security advice has helped identify vulnerabilities early, enabling Schwan Cosmetics to strengthen its cybersecurity posture. The integration of Microsoft Defender facilitated a quick onboarding process, enhancing transparency and efficiency in managing security incidents.