Summary
This white paper examines the transition from plain old telephone service (POTS) lines to modern alternatives, addressing common misconceptions that hinder organizations from making the switch. It outlines findings from a survey conducted by Foundry, which reveals that while 74% of organizations are either accelerating or maintaining their timeline for POTS replacement, many still cling to outdated beliefs about reliability, compliance, and complexity. The paper details five prevalent myths, such as the notion that POTS offers better reliability or regulatory compliance, and counters these with factual insights from companies that have successfully transitioned. It highlights that organizations replacing POTS lines often experience improved reliability and reduced maintenance complexity. The paper also discusses the role of modern technologies, such as Ooma AirDial®, in facilitating this transition, emphasizing that concerns regarding voice quality and the need for specialized skills are largely unfounded. Ultimately, the document underscores the urgency for businesses to adapt to the changing telecommunications landscape.
