Kärcher's Experience with hyperMILL CAD/CAM System

This document is a customer interview that details Kärcher's experience with the hyperMILL CAD/CAM system since its implementation in 2018. The interview features insights from Achim Sanzenbacher, Head of Prototyping, and Michael Bensch, a CAM and milling specialist. They discuss the reasons for selecting hyperMILL, emphasizing the need for a comprehensive service and a technologically advanced solution. The interview outlines the challenges faced during the implementation process and highlights the effective partnership with OPEN MIND, which facilitated a smooth transition. Continuous support from OPEN MIND is noted as a significant factor in their successful collaboration, allowing Kärcher to focus on their core operations without concerns about the CAD/CAM system. The document also mentions the role of beta testing in refining the software's functionality within Kärcher's production environment, showcasing the mutual benefits of the partnership.