Grupo Arcor Identity Management Automation Case Study

This case study details the identity management automation implemented by Grupo Arcor, a manufacturing company located in Argentina, which employs 20,000 individuals across five continents. The objective was to streamline access to critical systems while reducing the workload on IT management. The company faced challenges with a manual identity management process that was slow and costly. By adopting NetIQ solutions, including Identity Manager, Access Manager, and Privileged Account Manager, Arcor achieved significant improvements. The automation reduced IT management workload by 60%, decreased provisioning time from days to minutes, and enhanced user productivity through single sign-on capabilities. The implementation of a role-based access control model allowed department heads to manage user profiles independently, further increasing efficiency. The case study outlines how these solutions not only improved operational efficiency but also strengthened security by enabling quick termination of access rights for departing employees, thus mitigating potential security risks.