World Quality Report 2023-24 for Australia and New Zealand

This document is the World Quality Report for the year 2023-24, focusing on the IT ecosystem in Australia and New Zealand. It outlines the impact of the pandemic on work practices and the shift towards hybrid and remote working models, while also noting a resurgence of in-person interactions. The report details the ongoing growth of Agile adoption, emphasizing the need for alignment between business priorities and IT processes. It discusses the significance of digital transformation, particularly in relation to cloud migration and the integration of Site Reliability Engineering (SRE) with quality engineering and DevOps. The document highlights the increasing focus on Artificial Intelligence (AI) and automation within quality engineering, detailing the skills required for adaptation to these technologies. Future trends such as sustainability and the evolving role of AI in quality engineering are also examined, providing insights into the challenges and opportunities facing organizations in the sector.