OpenText Cloud Platform Technical Overview

This white paper presents a technical overview of the OpenText Cloud Platform (OCP), detailing its architecture, services, and security features. It outlines the platform's multi-tenant design, which ensures that customer data is isolated across different tenants, enhancing security and compliance. The document describes the infrastructure components, including data storage solutions, data center regions, and service level agreements (SLAs) that govern platform operations. Key aspects such as incident response, disaster recovery, and maintenance procedures are also covered, highlighting the platform's commitment to high availability and data integrity. Additionally, the paper explains the security measures in place, including data encryption in transit and at rest, user-level security controls, and network security protocols. The role of the Admin Center in managing applications and user access is discussed, emphasizing the platform's focus on providing a secure and efficient environment for information management.