Oracle Premier Support for Operating Systems Overview

This document is a technical report detailing Oracle Premier Support for Operating Systems. It outlines the services provided to protect technology investments and ensure business operations run effectively. The report describes the support structure, which includes unlimited 24/7 access to Oracle product specialists, emphasizing the importance of expert assistance in maintaining system performance. It documents the comprehensive support features, including security patches, bug fixes, and enhancements for Oracle Solaris, Oracle Linux, and Oracle VM. Additionally, it highlights the lifetime support policy, allowing customers to manage their Oracle systems throughout their lifecycle. The report also presents the Oracle Enterprise Manager Ops Center, which integrates management across various system environments. Overall, the document emphasizes Oracle's commitment to delivering reliable support and innovative solutions to enhance the value of infrastructure investments.