Artificial Intelligence in Operational Technology for FMCG and Luxury Goods

This technical report discusses the integration of artificial intelligence (AI) in operational technology (OT) within the fast-moving consumer goods (FMCG) and luxury goods sectors. It outlines the challenges these industries face, including rising input costs, shifting consumer preferences, and supply chain vulnerabilities. The report details how companies are leveraging AI to enhance production resilience, reduce unplanned downtime, and ensure product quality and traceability. It highlights the significant progress in IT/OT integration among manufacturers, with a majority reporting active AI deployments or pilot projects. Key use cases such as predictive maintenance, energy monitoring, and traceability are examined, showcasing how companies like PepsiCo and Unilever are utilizing AI to optimize operations. The report also addresses the barriers to AI adoption, including skill shortages and budget constraints, while emphasizing the importance of digital infrastructure and cybersecurity in facilitating AI initiatives.