Orbita Care Navigation Implementation Case Study

This case study details the implementation of the Orbita Care Navigation digital solution at Memorial Medical Center (MMC) to enhance the joint replacement program. The objective was to improve patient experience and operational efficiency. The solution automates the patient journey from initial outreach through recovery, allowing staff to focus on care delivery. Significant results include a 125% increase in same-day surgeries, lower admission rates, and high patient satisfaction. The program enables patients to share health information and access educational materials digitally, which reduces delays and cancellations. The study outlines the importance of meticulous data management, workflow automation, and superior preparation and follow-up programs. It highlights how the solution has streamlined patient management, allowing nurses to spend less time on administrative tasks and more on direct patient care. The case study also notes MMC's achievement of DNV certification as an Orthopedic Center of Excellence, attributed to the growth and efficiency gained through the implementation of the Care Navigation solution.