PERMA Claims System Implementation Case Study

This case study explores how the Public Employer Risk Management Association (PERMA) transformed its claims administration by adopting Origami Risk's configurable platform. Faced with tight deadlines, PERMA improved communication, reduced manual processes, and achieved significant operational efficiencies. Key results include a 40% increase in online portal usage for injury reporting and a drastic reduction in member satisfaction survey time from 90 to 10 minutes. Discover how this partnership f