Unified Risk and Safety Management at The Cheesecake Factory

This case study examines the risk and safety management practices at The Cheesecake Factory, a company operating 318 restaurants across the United States and Canada. It outlines how the organization has established a unified risk and safety team that reports to finance, enhancing visibility and collaboration across departments. The study details various safety initiatives, including monthly safety meetings, a Cutting Glove Program, and a slip-resistant shoe program, aimed at injury prevention. It also highlights the use of Origami Risk's platform for tracking training, compliance, and safety-related data. The case study emphasizes the importance of proactive decision-making in addressing safety trends and the financial implications of safety programs. By integrating risk and safety data, The Cheesecake Factory aims to reduce workers' compensation claims and align corporate goals with safety efforts. The findings illustrate the effectiveness of a cohesive approach to risk management in the restaurant industry.