IAM Consultant Hiring Challenge for Insurance Organization

This case study documents the engagement of Overture Partners by a leading insurance organization to identify a qualified Identity and Access Management (IAM) Consultant for a critical one-year project. The consultant's role involved implementing NetIQ Identity Manager and OpenText Identity Governance solutions to enhance the client's identity governance and administration strategy. The search faced significant challenges due to the scarcity of candidates with the required expertise, as fewer than a dozen qualified professionals were identified across the U.S. and Canada. To address this, Overture proposed a risk mitigation strategy that included fully funding necessary training and certification for the selected consultant, as well as offering a two-week risk-free evaluation period for the client. This approach allowed the project to proceed without delay, ensuring that core IAM workflows could be advanced effectively. The case study illustrates Overture's commitment to solving complex hiring challenges in a constrained talent market.