Cleveland-Cliffs ERP Integration Testing Case Study

This case study outlines the ERP integration testing challenges faced by Cleveland-Cliffs Inc. following its acquisition of ArcelorMittal USA. The document describes the need for large-scale SAP and cross-application testing for the Order-to-Cash (OTC) process, highlighting issues such as managing 400 users across IT and business teams and ensuring audit-ready compliance during a complex ERP transformation. It details how Cleveland-Cliffs leveraged Panaya’s Smart Testing Platform to achieve a structured approach to testing, facilitating collaboration between business and IT teams. The study presents the impact of the solution, including a project completion that was 40% faster than initial estimates, full visibility over testing processes, and optimized defect management. The conclusion emphasizes the successful alignment of order entry, billing, and invoicing functions, and mentions Cleveland-Cliffs' consideration of expanding its testing strategy to include AI-powered test automation for future projects.