Crane Testing Process Improvement Case Study

This case study outlines the challenges faced by Crane, a global leader in engineered industrial products, in managing testing processes across multiple ERP systems. The company struggled with obtaining testing scripts for a significant portion of its processes, leading to risks of post-go-live issues. Testing scenarios were managed in separate Excel spreadsheets, which resulted in time-consuming efforts and a lack of visibility into testing effectiveness. To address these challenges, Crane implemented Panaya, a solution that streamlined test management and improved accountability. The case study details how Panaya's library of test scripts and user-friendly interface facilitated rapid onboarding and enhanced testing efficiency. With Panaya, Crane achieved a 72% reduction in post-go-live issues and saved one month per testing cycle. The solution also provided real-time visibility into testing activities, allowing leadership to track progress and ensure quality. The case study concludes with insights into the potential application of Panaya beyond ERP projects.