2025 Quick Service Restaurant Operational Index Report

The 2025 Quick Service Restaurant (QSR) Operational Index Report is a comprehensive analysis published by PAR Technology Corporation, examining consumer trends and operational metrics from over 30,000 restaurants nationwide. The report highlights significant findings from 2024, including a five percent increase in transactions and an eight percent rise in profits, with only a small portion attributed to price increases. Key insights reveal a dramatic shift in consumer preferences towards delivery services, with delivery transactions up by 383 percent since 2020. The report also notes the impact of rising labor costs, which increased by six percent in 2024, nearly double the national average. Recommendations for growth include investing in first-party delivery services and adopting technology solutions to enhance customer experience. The report serves as a valuable resource for stakeholders in the restaurant industry, providing actionable data and insights to navigate the evolving market landscape.