Transforming Talent Acquisition with Automation and AI

This report presents findings from a global survey conducted by Harvard Business Review Analytic Services, focusing on the state of talent acquisition (TA) and the impact of automation and artificial intelligence (AI) on the hiring process. The survey involved 326 respondents familiar with their organization’s TA process and revealed that while 91% agree strong TA is essential for long-term success, only 28% believe their organization is effective in hiring the desired talent. The report outlines various challenges faced by TA programs, including dissatisfaction with hiring speed and candidate experiences, largely due to outdated tools and manual processes. It emphasizes the potential of automation and AI to streamline TA functions, allowing recruiters to focus on more strategic, value-based activities. The document details how organizations can leverage technology to enhance their hiring processes and improve overall efficiency, ultimately transforming TA into a proactive and effective function.