Projected Total Economic Impact of IWant by Paycom

This document is a Total Economic Impact™ study commissioned by Paycom and conducted by Forrester Consulting. It aims to analyze the potential return on investment (ROI) organizations may achieve by implementing IWant, Paycom's AI-driven tool designed to enhance human capital management (HCM) processes. The study outlines how IWant consolidates HR and payroll functions into a single platform, improving efficiency and data accessibility. Through interviews with decision-makers from various organizations, the study aggregates experiences to present a composite organization with 500 employees. Key findings indicate significant productivity gains, with managers saving up to 600 hours annually and employees reclaiming time through self-service capabilities. The report also highlights unquantified benefits such as faster onboarding and improved company culture. Furthermore, it details projected financial outcomes, including a net present value (NPV) ranging from $109,000 to $141,000 and an ROI between 336% and 431% over three years, emphasizing IWant's role in modernizing HR practices.