Streamlining Fuel Deliveries at Stringer Oil and LP Gas

This case study details the implementation of the PDI Propane and Commercial Fueling ERP solution by Stringer Oil and LP Gas to modernize their delivery operations and improve efficiency. The company faced challenges with outdated technology that caused delivery issues and complex manual processes that consumed time and resources. The PDI solution provided a single integrated back-office and delivery system, which simplified processes by automating tasks and reducing the need for phone calls. As a result, Stringer Oil and LP Gas achieved a 90% reduction in backtracking and improved customer service through the use of tablet-based solutions for drivers. The case study outlines how the customizable PDI solution allowed the company to start with simple functionalities and gradually activate more advanced capabilities. The efficiency gained from real-time data sharing and improved communication has freed up resources, enabling staff to focus more on customer service and operational management.