Banking Case Study on Disaster Recovery Automation

This case study details the implementation of disaster recovery automation at a major state-owned bank in Indonesia, which focuses on microfinance and small to medium enterprises. The bank, established in 1895, serves over 120 million customers and operates a vast network of over 8,500 outlets and 10,650 ATMs. The client faced challenges related to a lack of a comprehensive disaster recovery policy, complex IT infrastructure, and limited visibility into disaster recovery readiness. To address these issues, the bank adopted Continuity Patrol™, a solution from Perpetuuiti, which enabled automated recovery of critical banking applications. The implementation resulted in a 30% reduction in recovery time objectives and improved operational resilience. It also facilitated automated business service continuity management and provided greater visibility into application availability during disaster scenarios. The case study emphasizes the importance of unified monitoring and reporting for compliance and operational efficiency.