PCC Network Equipment and Services Guide

This guide outlines the network equipment and services provided by PCC to its clients. It clarifies that the document is intended to supplement the Fine Print in the PCC Contract and does not supersede it. PCC manages the in-office network for many clients, offering equipment installation and support for various network components, including firewalls, UPS, switches, and servers. The guide compares on-premises and cloud-hosted servers, detailing their respective advantages and disadvantages regarding security, accessibility, space requirements, data backup, and disaster recovery. It also specifies the equipment provided by PCC for both server types and explains ownership and support responsibilities. Furthermore, the guide emphasizes the importance of having a local IT consultant alongside PCC's services, ensuring clear communication and collaboration for effective network management. The document concludes with information on the costs associated with PCC's network management services, which are included in the PCC contract at no additional expense.