Network-Based Care Coordination for Substance Use Disorders

This document is a solution sheet that outlines the PointClickCare network's capabilities in improving care coordination for individuals with opioid use disorder (OUD) and substance use disorders (SUD). It describes how the network facilitates real-time data exchange among various care teams, including providers, hospitals, and health plans, thereby enhancing collaboration across care sites. The document details the extensive connectivity offered by the network, which includes over 27,000 long-term care providers and 3,600 ambulatory clinics, among others. It emphasizes the importance of real-time insights throughout the patient journey and how these insights can lead to better health outcomes and reduced costs. Specific strategies for improving care coordination are discussed, including the identification of patients with a history of substance use disorders and the reduction of unnecessary emergency department visits. The document also presents measurable outcomes from the implementation of these solutions, highlighting a significant reduction in emergency department and inpatient length of stay, as well as readmissions.