Meridian Institute HR Technology Transition Case Study

This case study details the transition of Meridian Institute's HR technology to PrimePay HCM in 2023, aimed at supporting its workforce of 70 employees. Meridian Institute, a non-profit organization, has been operational for over 25 years, focusing on collaboration to address complex issues. The HR Director, Jennifer Brassanini, identified the need for improved systems and processes to manage the growing workforce efficiently. The organization faced challenges with previous Payroll and HR providers, which could not accommodate their nuanced workforce structure. The switch to PrimePay HCM introduced features such as Applicant Tracking Software with AI capabilities, connected time and attendance management, and a mobile-first employee self-service portal. These enhancements have streamlined HR processes, improved employee engagement, and facilitated better communication within teams. The case study emphasizes the importance of effective technology in managing a complex workforce and highlights the positive service experience provided by PrimePay.