Staywell Pharmacy Case Study on Prescription Benefit Solution

This case study examines the implementation of the Real-Time Prescription Benefit solution at Staywell Pharmacy, located in Gainesville, Virginia. The document outlines how the pharmacy owner, Sanjay Sheshadri, selected the PrimeRx technology system and highlights the significant improvements in operational efficiency achieved through its use. The Real-Time Prescription Benefit solution has streamlined processes, allowing pharmacy staff to handle prescription renewals and new entries with minimal effort. It provides accurate copay information directly from payers, suggests affordable medication alternatives, and identifies prior authorization requirements upfront. These capabilities have reduced the time spent on each drug from 10-15 minutes to mere seconds, enhancing patient care and adherence. The case study also discusses the importance of technology in independent pharmacies and how it helps them compete with larger chains by improving service delivery and patient satisfaction. Overall, the findings emphasize the transformative impact of technology on pharmacy operations.