CFCU Community Credit Union Print Management Case Study

This case study details the challenges faced by CFCU Community Credit Union in managing a complex printing environment across its ten locations. With 150 printers and four print servers, the organization experienced frequent print server failures, leading to significant downtime and increased helpdesk calls. To address these issues, CFCU sought a print management solution that could eliminate print servers and simplify the printing experience for end users. After evaluating several options, CFCU selected PrinterLogic as its enterprise print management solution. The implementation of PrinterLogic enabled CFCU to eliminate all print servers, significantly reduce helpdesk calls, and streamline the deployment process using LANDESK. The results included a drastic reduction in printer-related downtime and a more efficient operational workflow. Overall, the case study illustrates the effectiveness of PrinterLogic in enhancing print management functionality and improving service delivery within CFCU's distributed print environment.