proALPHA Business Solutions
InfoZoom Performance in The BI & Analytics Survey 24
Pages
55
Time to read
50 mins
Publication
Language
English
Pages
55
Time to read
50 mins
Publication
Language
English
This document is a report summarizing the results of InfoZoom in The BI & Analytics Survey 24, which is based on feedback from 1,480 users of business intelligence and analytics software. The survey evaluates various products across 30 criteria, including customer satisfaction, project success, and business value. The report highlights that 100% of surveyed users would recommend InfoZoom, with a notable Net Promoter Score indicating strong user endorsement. Additionally, 92% of users rated vendor support as excellent or good, and 98% expressed satisfaction with the product. The document categorizes InfoZoom into peer groups based on focus, specialization, usage scenario, and global presence, detailing its performance across different categories. It also outlines the methodology used for calculating key performance indicators (KPIs) and presents InfoZoom's ranking in various aspects such as project success and data quality improvement. The findings reflect a comprehensive analysis of user experiences and product effectiveness.